History of Infosys

Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 240k employees. It was conceived in 1981 in Pune by Narayan Murthy, Nandan Nilekani, N S Raghavan, S Gopalakrishnan, S D Shibulal, K Dinesh and Ashok Arora.

From a capital of US$250, the organization has grown to become a US$12.87 billion (Q2 FY21 revenues) company with a market capitalization of approximately US$73.87 billion.

Through a journey of 39 years, Infosys has catalyzed some of the major changes that have led to India's emergence as the global destination for software services talent. Infosys also pioneered the Global Delivery Model and became the first IT Company from India to be listed on NASDAQ. Their employee stock options program created some of India's first salaried millionaires.

Reflection question

How would you define the Live Enterprise concept in one word and explain your choice?

Enter your answer:check

Fill in the gap with each of the following statements from the correct circle

Volatility, Uncertainty, Complexity and AmbiguityCan customers self-serve? What types of channels are being used to provide service?Is there friction in the purchase process?How well dos your business meet/cater to individual customer needs?Are service/informational channels optimized for mobile? Is the customer journey bogged down or straightforward?Is context about the customer being used and applied across all channels? Is there a history of behavior, transactions etc. ?check